Adding value to global supply chains

Nelson de Castro shares how International Trade Services works with companies to help make their international business safer and better prepared for sustained growth. We take time to understand our clients business to bring holistic trade solutions designed to add greater value to their global supply chains.

Lori Crever: Hi. I'm Lori Crever and today, I'm joined by Nelson de Castro. He's head of corporate trade sales for Wells Fargo International Trade Services. Welcome, Nelson.

Nelson de Castro: Thank you. I'm glad to be here.

Lori Crever: Tell us about your role in the International Group.

Nelson de Castro: Basically, I lead a nationwide team of international trade professionals who assist American-based companies grow their business via the international arena.

Lori Crever: And what would you say is the number one priority for the International Trade Services team?

Nelson de Castro: Our clients are at the center of all we do. Our number one priority is to help them succeed financially by expanding their international business.

Lori Crever: And who are the clients of International Trade Services?

Nelson de Castro: Mostly medium to large-sized companies that are looking to further grow their business internationally are really at the core of our customer base. We also have a team focused on small businesses, as they are an increasing component of our client base that is also looking to expand their business overseas. So we want to best guide and grow with them internationally in a safe and prudent manner.

Lori Crever: And Nelson, how does your team add value?

Nelson de Castro: First and foremost, we take the time to understand our clients' business. We often look at markets worldwide to best identify import or export opportunities for our clients to further expand their business. Equally important, we conduct industry and peer analysis to best compare working capital performance in terms of both international days sales outstanding, also known as DSO, and days payable outstanding, also known as DPO. Ultimately, we make our clients international trade business safer and better prepared for sustainable growth.

Lori Crever: And what would you say are the key competitive advantages of a company working with Wells Fargo?

Nelson de Castro: Great question. Our people, their talent, dedication and expertise in international trade finance is truly the most important component. Diversity and inclusion among our team is also very important. And something I'm very passionate and committed to. Collaboration is also a key focus. We have over 500 international trade professionals around the world that join forces daily to make it happen for our clients. Ultimately, we make time to understand our customer and best meet their international needs. It's not about the products we have, but the custom solutions we create for our clients.

Lori Crever: How does Wells Fargo's Vision and Values relate to your line of business?

Nelson de Castro: Very important. Our common vision and distinct values form the fabric that holds this together. This truly unites us as one Wells Fargo. Our international team spans across 35 countries serving 70 million customers with subsidiaries in over 130 countries around the world. Our common vision is to satisfy our customers' financial needs and help them succeed in both Americas and worldwide.

Lori Crever: Wow. That sounds great. Nelson, thank you again for joining us today and for sharing your insights.

Nelson de Castro: My pleasure to be here. Thank you for having me.

Lori Crever: If you'd like to learn more about how to position your company for success in the global marketplace, talk to your Wells Fargo International Trade Services relationship manager.